Air Conditioning Repair Austin
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3/14/2016Jason and crew installed my new Carrier unit today. Everything went very well. They arrived on time and finished within the time frame provided. He and his crew were extremely professional.
They left everything very clean and better than when they arrived. He even took the time to fix the handle on my fence door, which was already broken, and made sure the air intake grill was properly installed. This was above and beyond. Jason took the time to explain all the rebates, air control settings, and warranty information.
Since I just installed a new unit, I hope I won't be needing Jason anytime soon :). But if I do, I know I will be in good hands with Alamo! Thanks for a great job done.
1/15/2010A damper is the kind of device that most people have in their homes, but have no reason to know anything about. That is, until it breaks.
The upstairs of my house would get to like 85 degrees, while my downstairs couldn't get above 70, even if the heat was totally shut off. The reason being of course that my damper was broken. I discovered the cause with one of Alamo's competitors who was clearly trying to rip me off with a $730 estimate.
I called around looking for a second opinion at several places where the price to even come out to my house was a little high for my post -xmas shopping budget. Eventually I discovered Alamo Austin A/C who was running a free estimate offer.
Aside from the free visit, Jason started the process off right by saying, "When is a good time for me to come by?" We agreed upon 9 a.m. the next day. Not a window from 9 to noon. Just 9 a.m. and what do you know, but 9 came the next day and the doorbell rang!
He and another worker spent a significant amount of time in my attic to confirm that the damper was broken, noting that I had not informed him of the other estimate. He said that he'd have to order the part, but that he should be able to fix it for under $400, going so far as to detail out the costs by parts and labor which no other competitor was willing to do.
While the part was in shipment, the communication from his end was top notch. There was a small delay in delivery from his supplier where I couldn't arrange my work schedule to be at home, so he offered to come after 5 to do the install.
He came, he went and now my heat is working great! His flexbile schedule, honesty and great communication made this a good experience.
8/5/2016Thank you! Genuine recommendations given and did not just try to sell the most expensive, biggest kit available as other 2 companies attempted with excuse of warranty coverage statement which was not supported by manufacturers. They have our future service if needed!
7/23/2015I needed to replace both of my A/C units this spring and I had 5 different companies bid for the job. Jason put great care into the detail of his quote, came in with an aggressive price, and was really patient with all my questions. While the other companies were telling me I needed to put in wider attic stairs to accommodate the new equipment before they could start, Jason just said he would figure out a way (it was just part of the job as far as he was concerned). They took great care not to disturb 5' tall shrubs that they had to lift a compressor over to get it to its concrete pad. They carried one of the HVAC attic units from one end of the attic to the other, through some pretty tight areas just so they wouldn't have to tear out my attic stairs and put them back. These guys were not afraid to work. They just rocked, and the systems have worked perfectly.
Then came all the paperwork for rebates from Carrier and from City of Austin Power. He filled everything out for me. All I needed to do was sign them and mail them in. When the city decided to make things difficult and require extra paperwork and sizing studies, he just took care of it and bird-dogged them until it was done.
Professional, honest, great people. I can't recommend them highly enough. If it wasn't for Yelp I might never have found them.
8/23/2013Found these guys on LivingSocial and am very pleased with them! I just bought a new place and wanted to get an AC check up and make sure everything was working well with my unit.
Abel showed up right on time and did a comprehensive check of the outside and inside units. He was very knowledgeable, professional, and courteous. He even addressed a few things my inspector and brought up and explained it all in detail to me.
I will definitely use these guys again! Great find!
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