“My two experiences with AAA have been worthy of every bit of the five star ratings I have given them.

In August, 2026, with the temperatures in the 100s, my Carrier had a coolant leak that made the unit unusable. AAA sent out Sonny to evaluate the problem. Sonny deserves every cent they pay him for both expertise and customer service. On that Thursday we were told that it would be the following Tuesday before they could get a coil and crew together. While we were debating what to do, Sonny told us that the office people had found a crew and coil and that they could do the work the next day, Friday. Jason, the company owner, had apparently become involved and had also come up with a temporary fix for the AC that would allow us to stay overnight at our house with the AC working. The repair crew headed by Eliezer arrived right on time on Friday, and they were done by noon. Again, I was greatly impressed by the AAA team.

Sometimes things work out. Sometimes the right vendor makes the extra effort to insure that things work out. I am sure that there are many good AC vendors around. However, for my money, Alamo Austin is at the top of the list.

tb”