“Our upstairs central AC went down yesterday. I called Alamo Austin. They set up an appointment with their tech, Austin (who had come out about six weeks ago to clean our HVAC system). Austin is great — he let me observe what he was doing to solve our problem, answered my myriad questions as he worked, and hunted down the culprit that caused a short in the system. He's a very knowledgable technician and is great at explaining what he's doing. We couldn't have been happier now that our AC is up and running again.”
“Sonny was very professional and courteous. It was a very positive experience.”
“This is my first time using Alamo to repair my air conditioning system. The technician was very nice and very informative, he made sure I understood everything about the repair. He did a thorough investigation of the system before giving me the diagnosis and cost of what it was going to take to repair the unit. Very happy overall”
“Ivan was great! He came in, listened intently to my description of symptoms, and then jumped into diagnostics. He didn’t take long to determine the issue and suggest the fix. Ivan completed the work and gave me a report on the system as a whole. If Ivan shows up as your technician, you’re in great hands.”
“Adrian was fantastic! He was super communicative and very professional!”
“Adrian was fantastic! He was super communicative and very professional!”
“Noah was very nice and knowledgeable. We so appreciated his service and attentiveness to detail. Thanks again!”
“We love how Alamo Austin Air informs you when your technician is on the way as well as a photo, so you know who is coming and a short bio about their experience. Our Tech, Austin was so nice and put his finger on the problem right away gave us some options and we had a quote in our email before he left the curb. Done business with them for a while now at 3 different locales, shop, home and daughters home and couldn't be more pleased. C Bair”
“Our technician Adrian was very helpful and answered all of our questions and provided very thorough explanations!”