Proud to Be Your Local Carrier Factory Authorized Dealer
At Alamo Austin Air, we’re more than just an HVAC company—we’re your neighbors here in ATX and passionate about helping our community stay comfortable year-round. That’s why we’re incredibly proud to be a Carrier Factory Authorized Dealer—a title representing our commitment to doing things the right way every time.
This isn’t just a fancy label. It means we’ve gone the extra mile to meet Carrier’s high standards for training, customer care, and industry expertise—so you can feel confident when you choose us for your home comfort needs.
What Does It Mean to Be a Carrier Factory Authorized Dealer?
Being a Carrier Factory Authorized Dealer is a recognition that only select HVAC companies earn. It shows that our team is dedicated, experienced, and genuinely invested in delivering top-tier service.
Carrier FAD Qualifications:
- Expert Training: Our technicians receive hands-on factory training on the latest Carrier technologies, so they’re always up to date and ready to install, maintain, or repair your system with care and precision.
- NATE-Certified Professionals: We hire only the best. Our team includes technicians certified by the North American Technician Excellence (NATE) organization—an industry gold standard.
- Proven Customer Satisfaction: Carrier requires all authorized dealers to maintain high customer satisfaction ratings. We take that seriously and always strive to go above and beyond for our customers.
- Licensed and Insured: We play by the rules—every job we take on is backed by full licensing and insurance for your peace of mind.
- Genuine Carrier Parts: We use only authentic Carrier parts for repairs and installations, keeping your system running smoothly and efficiently for years to come.
The Carrier President’s Award: A Mark of Excellence
We’re humbled and honored to have received the Carrier President’s Award for five years in a row. This award is given to Factory Authorized Dealers who truly stand out in customer satisfaction, leadership, and excellence.
Significance of the Carrier President’s Award:
- Trusted Leadership: We’ve built a reputation for honest, ethical service and innovative business practices—things you can count on.
- Unmatched Customer Care: From your first call to the final handshake, we prioritize your comfort, home, and satisfaction.
- Top-Level Expertise: The President’s Award also recognizes our strong technical knowledge, so you can trust that you’re getting the best solutions for your specific needs.
This award isn’t just a trophy on our shelf—it reflects how we do business and demonstrates our promise to always deliver the very best.
Why Choose Alamo Austin Air?
We’re a family-owned and operated business that has been serving the Austin area since 2006. As a Carrier Factory Authorized Dealer and multi-year President’s Award winner, we offer the best of both worlds—nationally recognized quality with a local, personal touch.
Our Promise to You:
- Experienced Professionals: Our highly trained and certified team brings decades of experience to your project.
- High-Quality Products: We offer Carrier’s full lineup of heating and cooling products, which are known for their performance, energy efficiency, and dependability.
- Personalized Service: Your comfort matters to us. We take time to understand your home, preferences, and goals to recommend the perfect solution.
- Local Commitment: We’re proud to be part of the Austin community and believe in supporting local events, causes, and families.
When you choose Alamo Austin Air, you’re choosing a team that values honesty, professionalism, and outstanding service. Experience what it’s like to work with a Carrier Factory Authorized Dealer who truly cares.
Let’s keep your home comfortable year after year.