“Really positive experience all around — easy to schedule, clear pricing, helpful notice given before tech arrival, and an efficient but thorough maintenance inspection. Everyone I interacted with from scheduling to the techs themselves were super helpful and friendly. As someone who is a bit clueless on HVAC systems, I was grateful for Mitch’s clear explanations and helpful insights.”
“During one of the. hottest weeks of the year we had a fan blade break and a coil issue in 2 separate units at our rabbit shelter. Ivan Cobos was able to secure us a replacement fan blade for our 10 year old unit, and install an upgraded air filtration unit for our main unit within a couple of days to get us back up and running at 100%. Ivan is always punctual, courteous and mindful of working in the shelter. He explained how the new upgraded air filtration unit filters are installed and the benefit we should see. AAA has been maintaining our units for 5+ years and we always ask for Ivan as we know he knows our unique issues to keep the shelter rabbits cool.”
“Well done. Good explanation and run thru before leaving.”
“The team managed by Angel Castillo did a great job repairing my AC unit—and in one of the hottest, miserable days of the summer at that. They worked efficiently and quickly, correcting an installation by another company while taking much needed water and cooling safety breaks. They were cheerful, positive, and so polite. It was a big job, but they completed the work on time, and my house finally started cooling. I am soooo grateful to have safe temperatures for pets and people. Great work! Great team!!! Thank you!!!!”
“Sonny fixed a burned out compressor fan efficiently and expertly, after normal business hours. I was impressed by the professionalism and experience that he exhibited.”
“My two experiences with AAA have been worthy of every bit of the five star ratings I have given them.
In August, 2026, with the temperatures in the 100s, my Carrier had a coolant leak that made the unit unusable. AAA sent out Sonny to evaluate the problem. Sonny deserves every cent they pay him for both expertise and customer service. On that Thursday we were told that it would be the following Tuesday before they could get a coil and crew together. While we were debating what to do, Sonny told us that the office people had found a crew and coil and that they could do the work the next day, Friday. Jason, the company owner, had apparently become involved and had also come up with a temporary fix for the AC that would allow us to stay overnight at our house with the AC working. The repair crew headed by Eliezer arrived right on time on Friday, and they were done by noon. Again, I was greatly impressed by the AAA team.
Sometimes things work out. Sometimes the right vendor makes the extra effort to insure that things work out. I am sure that there are many good AC vendors around. However, for my money, Alamo Austin is at the top of the list.
tb”
“Service technician Mitch was great, arrived on time, respectful, got right to work and explained what he going to do. Impressed by his thoroughness.”
“Ivan came out and fixed non-working A/C system.. Great guy with knowledge and pleasant personality. Thank you.”
“Angelo arrived on time. And, he and his assistant were careful and respectful of my home space. They put down floor protectors and wore shoe covers before starting their work. They installed a complete new HVAC Carrier system. Angelo was also patient in helping me install the application for using my new HVAC system. Throughout the installation I felt confident with Angelo’s technical expertise.”