Alamo Austin Air Conditioning & Heating is dedicated to providing quality air conditioning and heating service, repair, and installation to customers of all sizes.
Quality Air Conditioning Installation, AC and Heating Repair and Maintenance
Alamo Austin Air consistently receives 5-Star Ratings from our customers!
Have you recently received great service from Alamo Austin Air?
Jason takes pride in his work, and always puts the customer first. I highly recommend Alamo over the rest.
Gah! Our A/C went out yesterday. This morning I perused my HVAC options and for several reasons chose Alamo Austin. I spoke with Danielle who was very friendly, plus she was able to schedule a same day appointment. YaY! for us. Jason was able to arrive earlier than scheduled. Another YaY! He too, was friendly, knowledgeable and explained the issues in laymen's terms. Very happy he had the parts required for repair in his truck. Jason did not try to up sell and the charges seemed reasonable. We appreciated that he took time to answer questions and give honest advice on A/C maintenance. We will recommend!
I put in a request on their website letting them know what I needed. As an electrical engineer, I informed them I already knew that my condenser coil was a bit dirty and explained we had just moved back into this house as a temporary situation while we build our new home. The freon levels were low and the AC hadn't been serviced in that time. I wasn't advised on any fees for the service call and I was told that I would be put on the schedule the following day between 4-6PM. I was very clear in what I needed and didn't need. The guy that came out, Abel, fed my wife some BS story about him having to remove the evaporator coil to service the freon...The freon connections are OUTSIDE near the exterior fan. There is no need to remove the condenser coil to perform this task. I was quoted $375 to clean the condenser coil and a $65 mystery service fee that was never mentioned, which is higher than anyone else in the area! In this city when you call someone up and get them to come out, they give you a FREE ESTIMATE for the total cost of repair. I removed the three screws that hold the coil in place and took the coil out back with the evaporator cleaner you can get at Home Depot for $5/per. A few days later the same nasty woman who scheduled the service called me back to pay for the $65. Not only was she rude about the fee, but she tried to talk to me like I'd never done a service before and then told me they'd never come back! Well, good! Honey, you're a dime a dozen in this town and there was absolutely no services performed. The fee was never discussed prior to the visit and I clearly explained to you what I needed. You did NOTHING. Heck I'd make a killing if I drove around to desperate people's houses all day and took the information they'd given me over the phone, regurgitated it to them, and charged them $100 for me to look. I guess a panicked person without AC would throw money at you if they're too dumb to watch a Youtube video on AC repair. I didn't even get the freon refill I originally requested (the whole purpose for calling you in the first place!). Don't send someone to a house that looks with a flashlight in 10 seconds on an issue I had already specified and try to charge me to come 5 blocks down the street from the house you run your business out of. It's quite pathetic.
Spoke to Jason, he was just as rude as whoever his receptionist is, I'm thinking it's his wife. He "commended" me on my efforts cleaning my own evaporator coil and told me more lies from his technician about what really was going on. Since I had another reputable and trusted repair man come out from Moody's. He replaced the missing coolant in the system and my AC works as good as new after my cleaning.
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CERTIFIED FOR EXCELLENCE
Service Guarantees 1 year on parts and services, 10 years on equipment, and 2 years on equipment install labor.
Outstanding Residential and Commercial Service
Air conditioning and heating are one of the major components of your home’s safety and comfort. We understand that unexpected breakdowns occur. We can be at your home the same day, in most cases, to get your cooling or heating system working again so you and your family stay comfortable!
We service, repair and install all makes and models of PTAC. This includes Verti-pak, mini-splits, Split system and RTU systems up to 15 Tons. We proudly provide on-site services for hotels / motels, office buildings, retail, property management companies and apartment complexes.
Our Service Area
Air Conditioning and Heating Services in Austin, TX and surrounding areas.
Meet Our Team
Locally owned and operated by Jason Krieg, and his wife Danielle.
PROVIDING QUALITY AIR CONDITIONING AND HEATING SERVICES IN AUSTIN SINCE 2006.
We are a small family owned Austin business with highly trained state registered technicians.
Need to reach us immediately?
Call (512) 736-0145
Regulated by The Texas Department of Licensing and Regulation. P.O. Box 12157, Austin, Texas 78711, 1-800-803-9202, 512-463-6599; website: www.license.state.tx
Alamo Austin Air Conditioning and Heating, 9802 Willers Way, Austin, Texas 78748