“Well done. Good explanation and run thru before leaving.”
“The team managed by Angel Castillo did a great job repairing my AC unit—and in one of the hottest, miserable days of the summer at that. They worked efficiently and quickly, correcting an installation by another company while taking much needed water and cooling safety breaks. They were cheerful, positive, and so polite. It was a big job, but they completed the work on time, and my house finally started cooling. I am soooo grateful to have safe temperatures for pets and people. Great work! Great team!!! Thank you!!!!”
“Sonny fixed a burned out compressor fan efficiently and expertly, after normal business hours. I was impressed by the professionalism and experience that he exhibited.”
“My two experiences with AAA have been worthy of every bit of the five star ratings I have given them.
In August, 2026, with the temperatures in the 100s, my Carrier had a coolant leak that made the unit unusable. AAA sent out Sonny to evaluate the problem. Sonny deserves every cent they pay him for both expertise and customer service. On that Thursday we were told that it would be the following Tuesday before they could get a coil and crew together. While we were debating what to do, Sonny told us that the office people had found a crew and coil and that they could do the work the next day, Friday. Jason, the company owner, had apparently become involved and had also come up with a temporary fix for the AC that would allow us to stay overnight at our house with the AC working. The repair crew headed by Eliezer arrived right on time on Friday, and they were done by noon. Again, I was greatly impressed by the AAA team.
Sometimes things work out. Sometimes the right vendor makes the extra effort to insure that things work out. I am sure that there are many good AC vendors around. However, for my money, Alamo Austin is at the top of the list.
tb”
“Service technician Mitch was great, arrived on time, respectful, got right to work and explained what he going to do. Impressed by his thoroughness.”
“Ivan came out and fixed non-working A/C system.. Great guy with knowledge and pleasant personality. Thank you.”
“Angelo arrived on time. And, he and his assistant were careful and respectful of my home space. They put down floor protectors and wore shoe covers before starting their work. They installed a complete new HVAC Carrier system. Angelo was also patient in helping me install the application for using my new HVAC system. Throughout the installation I felt confident with Angelo’s technical expertise.”
“Sonny did a fantastic job diagnosing and fixing the problem. He was very professional, knowledgeable, answered all my questions. And a nice person to deal with. The whole process was smooth and timely, from the customer service call to the technician's repair. Alamo Austin is a fantastic company! You guys are the best in the industry!”
“Ivan was outstanding. He diagnosed a failed run capacitor on our compressor immediately, explained the problem in clear terms, gave me real options instead of a single expensive one, and had the house cooling again the same visit. Expert, professional, and honest. Ask for him by name.”