Archives: Reviews
“We are very pleased with the work Sonny did to repair our AC unit. Even though he had to make a few trips to our home to address the issue we were having, he was persistent in finding the cause of the issue. He was very professional, and would definitely recommend him and Alamo to my friends. Our AC runs great now!”
“Our upstairs central AC went down yesterday. I called Alamo Austin. They set up an appointment with their tech, Austin (who had come out about six weeks ago to clean our HVAC system). Austin is great — he let me observe what he was doing to solve our problem, answered my myriad questions as he worked, and hunted down the culprit that caused a short in the system. He's a very knowledgable technician and is great at explaining what he's doing. We couldn't have been happier now that our AC is up and running again.”
“Sonny was very professional and courteous. It was a very positive experience.”
“This is my first time using Alamo to repair my air conditioning system. The technician was very nice and very informative, he made sure I understood everything about the repair. He did a thorough investigation of the system before giving me the diagnosis and cost of what it was going to take to repair the unit. Very happy overall”
“Ivan was great! He came in, listened intently to my description of symptoms, and then jumped into diagnostics. He didn’t take long to determine the issue and suggest the fix. Ivan completed the work and gave me a report on the system as a whole. If Ivan shows up as your technician, you’re in great hands.”
“Adrian was fantastic! He was super communicative and very professional!”
“Adrian was fantastic! He was super communicative and very professional!”
“Noah was very nice and knowledgeable. We so appreciated his service and attentiveness to detail. Thanks again!”
“We love how Alamo Austin Air informs you when your technician is on the way as well as a photo, so you know who is coming and a short bio about their experience. Our Tech, Austin was so nice and put his finger on the problem right away gave us some options and we had a quote in our email before he left the curb. Done business with them for a while now at 3 different locales, shop, home and daughters home and couldn't be more pleased. C Bair”
“Our technician Adrian was very helpful and answered all of our questions and provided very thorough explanations!”
“Ivan was awesome! High quality work and professionalism!”
“September 19, 2024
We just had another FIVE STAR experience with Alamo Austin Air. Our 23 year old HVAC system needed to be replaced. Of course we called the same company who did such a great job installing our upstairs minisplit (and helping us maintain it) a few years ago.
I called Monday morning and they had Noah come out that afternoon to discuss options. We also received emails from the owner, Jason, who was working after hours to track down the best system for us. Install was scheduled for Thursday and Chris and Angel and Adrian did the full install in one day. We love working with a family- owned and operated local business. From the initial phone call with Danielle all the way through install and service, we have been completely satisfied each time. The whole team is professional and also authentically human.
We highly recommend Alamo
Austin Air!”
“Thank you so much for the quick turnaround. I called in before 8:30 AM and it was fixed before 11:30 AM. The other guys said it would be a week before the part was available. My wife loves me again. Thanks again.”
“Everything was handled professionally, from first contact, installation and followup. Alamo Austin installed an upgraded A/C unit. The unit that was in the house when we bought it new was under powered. The new system works so much better to cool the house and isn't constantly running like the old system. They installed our new A/C unit in one day. The crew was professional and friendly. I highly recommend Alamo Austin A/C and Heating.”
“Ivan from Alamo Austin Air was a complete professional in terms of his mannerisms and efficiency. He immediately assessed the problem and solved it. We had a technician from another Austin company and he did not do a thorough diagnosis and concluded that we needed to purchase a new system. Ivan’s professionalism saved us thousands of dollars! We are very grateful that Alamo Austin Air has honest employees like Ivan. He sincerely cares for his customers.”
“During a brutal Texas summer day our eight-year-old a/c stopped cooling. Alamo dispatched technician Austin. He promptly diagnosed the problem by replacing a part covered by Carrier's warranty, which we had no idea was still in effect. Austin is an experienced skilled technician, professional and personable. I highly recommend contacting Alamo Austin for HVAC service.”
“Alamo Austin Air replaced both of my aging systems with new units, I was provided with several options after an on-site assessment, the crews did a fantastic job and were a pleasure to have on site. Very professional, very happy with the results – highly recommend!”
I have been using Alamo Austin Air for about a few years now, and these guys are amazing! I tend to really research intensely online before going with someone and these guys came highly recommended. So Adrian was my tech and he did an awesome job. He checked the entire AC unit, top to bottom and he got it working like a champ. One of the things that really blew me away was he noticed a hole in the main duct area that just had some tape over it. So Adrian not only found it and suggested it would help the unit, he came out a few days later and patched up the area like a surgeon. The quality of the work he did was second to none, top notch guy and everyone at Alamo has been awesome. If you need AC or heater work done, I would call the folks at Alamo Austin Air.
Alamo Austin Air Conditioning really knocked it out of the park! Trying to find reliable HVAC folks in Austin is like searching for a needle in a haystack, but these guys are the real deal. Unlike past experiences with amateurs, Alamo Austin Air’s team of pros turned my HVAC nightmare into a thing of beauty.
I used to dread going up to the attic for maintenance, but now I find myself admiring their handiwork up there. They scrapped the old mess and hooked me up with a top-of-the-line Carrier System, giving me peace of mind and a comfortable home.
Their dedication to quality and top-notch service makes them my go-to for all things HVAC. Choosing Alamo Austin Air was a slam dunk, and I couldn’t be happier with how things turned out. They’ve earned my trust, and I’ll be sticking with them for all my HVAC needs, no question.